Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your personal data when you visit our online store and make a purchase. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website is operated by Corvo Homeware Limited, a UK-based online store. If you have any questions about this policy, please contact us: raven@corvohomeware.co.uk

When you visit or purchase from our store, we may collect the following information:

• Contact Information – such as your name, email address, phone number, and delivery address
• Order Details – including items purchased, payment method, and order history
• Payment Information – securely processed via third-party providers (we do not store card details)
• Technical Data – such as IP address, browser type, and device info via cookies (see below)

How We Use Your Information/Data: 

• Process and deliver your orders
• Provide customer support
• Email you order confirmations and updates
• Improve our website and customer experience
• Where you’ve consented, send marketing emails and offers

We only collect and process your data when we have a lawful basis to do so, including:

• Contractual necessity – to fulfil your order
• Legal obligation – for tax, accounting, or legal compliance
• Consent – for marketing (you can opt out anytime)
• Legitimate interests – to improve our services and customer experience

We only share your data with trusted third parties where necessary to run our business, including:

• Payment providers (e.g. PayPal, Stripe)
• Delivery services (e.g. Royal Mail, Evri)
• Website platforms and hosting providers
• Email marketing platforms (only if you've opted in)

We will never sell your data.

Cookies & Tracking

Our website uses cookies to improve functionality and analyse how visitors use the site. You can manage your cookie preferences through your browser settings. By using our site, you consent to our use of cookies.

How We Store and Protect Your Data

Your personal data is stored securely and only retained for as long as necessary. We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

Your Rights under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any incorrect or outdated information
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (for marketing)
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, email us at raven@corvohomeware.co.uk

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Last updated: [11.07.2025]